Speaker: Chip Conley, Founder and CEO, Joie de Vivre Hospitality

Discussion Topic:

Superstar hotelier and author Chip Conley will demonstrate how to transform the workplace via the three key relationships in business with employees, customers and  investors. Discussing the new theory from his latest book, he’ll illustrate the motivations for each group and how to create peak experiences, which can foster lifelong relationships and build an enduring and profitable business. Chip will tell the story of Joie de Vivre’s remarkable success and share other real world examples of companies that apply his theory, from Apple to Whole Foods Market.
 

About the Speaker:

Chip Conley is the founder and CEO of Joie de Vivre Hospitality, California’s largest boutique hotel company now celebrating its 20th anniversary. Starting out with virtually no industry experience, Chip opened his first hotel, The Phoenix, in San Francisco’s edgy Tenderloin district on a wing and a prayer. The company now consists of over 40 award-winning hotels, restaurants and spas across the state. Each unique property is designed to produce what Chip calls “identity refreshment” for his guests. The company gleans inspiration for each hotel from popular magazines such as Rolling Stone (The Phoenix), The New Yorker (Hotel Rex), Real Simple “meets” Dwell (Vitale), Wired (Avante) and others. Chip and his company’s time-tested techniques have been featured in INC, People, TIME,  and other leading publications—so many magazines, so many new hotel possibilities!

A popular speaker and innovative leader, Chip is regularly consulted by corporate, civic and academic institutions for his opinions, guidance and wisdom on building and maintaining a successful and transformative enterprise—involving areas such as organizational leadership, creative business development, corporate social responsibility and spirit in business. In his new book, PEAK: How Great Companies Get Their Mojo From Maslow, Chip shares his unique prescription for success based on the iconic Hierarchy of Needs. His new theory illustrates how Employees, Customers and Investors are ultimately motivated by peak experiences—and he demonstrates how to create these for each using real-world examples from his own company and others.

Chip has been honored with the top hospitality industry awards and is recognized as a committed and creative philanthropist. He is the founder of San Francisco’s Annual Celebrity Pool Toss, which has raised over 3 million dollars for inner city youth programs now thriving in the troubled neighborhood where he launched his first hotel. He is a member of the Global Business Network and Young President’s Organization and received his BA and MBA from Stanford University. More information at www.chipconley.com

Presentation materials and conference access information will be distributed via direct email following registration. 

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